Thailand Florist offers FREE SAME DAY and NEXT DAY hand-delivered anywhere in Bangkok & throughout Thailand. Purchases before 2pm. (Thailand time zone : Monday-Sunday) are normally delivery the same day, orders submitted after 2pm. would be delivered the next working day.
Frequently Asked Flower Delivery Questions
1. Can I specify a time for my order to be delivered?
You may select your delivery day and – in the case of funeral tributes – a delivery time by which the flowers must be delivered. For all other orders, delivery typically takes place between 8am and 8pm. Upon ordering funeral or sympathy flowers, you will be asked to specify the name of the deceased and a guaranteed delivery time during the checkout process. You will be asked for this information on the check out page.
2. What if the recipient isn’t available to receive the delivery?
If the recipient is not available at the delivery address specified, we will usually adhere to one of the following courses of action:
Your delivery may be left with a neighbour or in a safe place at the delivery address.
Alternatively, our delivery man will attempt redelivery later in the day.
If this is not feasible or the recipient is unavailable when a later delivery is attempted, we will usually leave a calling card explaining what has happened. This will then allow the recipient to arrange redelivery, or collect their flowers or gift from our shop. They may also be able to request delivery the next day.
3. Can I send flowers to be delivered on a weekend?
Yes, we can deliver flowers Monday-Sunday.
4. Can I send flowers anonymously, without the recipient knowing who they are from?
We respect the privacy of our customers. We will only ever disclose the contents of the message card to the recipient. If you do not include your name on the card (which can be even be left completely blank if you wish), the recipient will not know who the flowers are from.
If the recipient should contact us to enquire, please rest assured that we will not disclose your personal details and will reiterate to the customer that we can only disclose the contents of the customer specified message card.
5. How much does delivery cost?
We offer free delivery.
6. Can I place an order for delivery to multiple addresses?
You can order several items for delivery to one address, but orders for multiple items to multiple addresses must be made seperately. Placing any additional orders is made simple – by logging in with your email address and password, you billing address and previous recipient details are saved.
7. Do you deliver internationally?
Yes, We do deliver internationally. Please contact us for our international flowers range and price at info@thailandflorist.org or using our Contact Us Form or call +662-986-1698
8. My order says “Processing for delivery” – what is going on?
This often indicates that our florist has not yet marked the order complete. This is sometimes not done until the end of the day, and is not an accurate indicator of delivery or non-delivery. If you are concerned, please email info@thailandflorist.org or using our Contact Us Form for assistance or a status update.
9. My flowers or gift do not appear to have been delivered?
If you reason to suspect that your flowers may not have been delivered, please contact one of our advisors by emailing info@thailandflorist.org or using our Contact Us Form.